SHIPPING & RETURNS
SHIPPING POLICY
At Lyvelle the brand, we are committed to delivering your unique Caribbean leather products with care. Our shipping methods are designed to ensure your items reach you safely and promptly. We believe in transparency, so we provide detailed information on our packaging and shipping costs, ensuring you know exactly what to expect.
We want your experience with us to be as seamless as possible. If you have any questions about our shipping practices or need assistance, don't hesitate to reach out. Every shipment is handled with love and respect for our artisans and our environment.
RETURN & EXCHANGE POLICY
We understand that sometimes things don't work out as planned. At Lyvelle the brand, we want you to feel confident in your purchase. Our return and exchange policy is straightforward: if you're not completely satisfied with your item, please contact us within 14 days of receiving your order. We are committed to resolving any issues and ensuring you love your authentic Caribbean piece.
Our goal is to help you find the perfect product, and we believe in building trust through clear policies. Feel free to reach out for any concerns, and we will be happy to assist you.